Terms of Use
Effective date: September 1, 2026
Last updated: September 1, 2026
These Terms of Use outline the rules, conditions, and responsibilities governing your use of our website and services. They have been reviewed and approved for publication by our legal counsel.
These Terms of Use govern your access to and use of Coaching-humans.com and the courses, workshops, digital materials, and coaching offered by The Committee LLC, d.b.a. Coaching-humans.com (“we,” “us,” “our”). By using our site or buying from us, you agree to them. If you do not agree, please do not use our services.
You must be at least 18 and able to enter into a binding contract.
1. What we provide
• Courses — self-paced online course materials and workbooks, accessible for a stated period.
• Workshops and live sessions — scheduled sessions delivered live, individually or as a series, on specific dates.
• Coaching — one-to-one and group engagements.
The contents, dates, format, and access period of anything you buy are described at the point of sale, and that description controls where it differs from these terms.
2. What we are not
We are not licensed therapists, counselors, psychologists, psychiatrists, social workers, or medical professionals, and we do not hold ourselves out as any of them. Nothing we offer is psychotherapy, mental health counseling, medical or psychiatric care, substance use treatment, or a substitute for any of those. We do not diagnose or treat any condition, and nothing we provide is medical, psychological, legal, or financial advice.
Our work is educational and developmental. No therapist-client, physician-patient, attorney-client, or other professional relationship is created by your use of our services.
If you are experiencing distress, or you have or suspect a physical or mental health condition, consult a qualified licensed professional. If you are in crisis, contact your local emergency services or a crisis line immediately.
3. Your responsibility
You acknowledge that:
• you are solely responsible for your physical, mental, and emotional well-being
• you retain full responsibility for your decisions, actions, and their outcomes
• everything we offer is optional and provided for educational purposes
You confirm that you have the capacity to give informed consent and that you are engaging with us voluntarily.
4. No guarantees
We describe what our materials are designed to do. We promise no particular outcome, including:
• a promotion, a raise, a new role, or any career advancement
• any financial, revenue, or business result
• recognition, credit, or a change in how others treat you
• confidence, self-worth, or any change in how you feel about yourself or your work
Results depend on your circumstances and the work you put in, and they vary. Examples, composite stories, and testimonials in our materials illustrate the ideas being taught or reflect one person's experience. They are not a promise of what will happen for you.
5. Scope, and when we refer out
Our work has limits, and we would rather name them than exceed them. If we believe what you need falls outside coaching and education — including anything that calls for clinical, medical, or legal care — we may decline to begin, or end an engagement already underway, and will say so plainly. Where an engagement is ended for this reason, we refund the unused portion of what you paid.
6. Purchases, pricing, and access
• Prices — shown at the point of sale in U.S. dollars. We may change prices, but not for a purchase you have already completed.
• Payment — taken at the time of purchase through our payment processor. You confirm you are authorized to use the payment method you provide. Non-payment will result in cancellation or denial of access.
• Access period — stated at the point of sale, including for any workshop recording or follow-up materials. Access is personal to you and is not transferable.
• Taxes — prices exclude any sales, use, or value-added tax, which will be added where required.
• Availability — we may change, suspend, or discontinue any part of our services, including our courses and/or workshops. If we discontinue a paid course or workshop you have current access to, we will either provide a comparable replacement or refund the unused portion of what you paid.
7. Refunds
Unless we state otherwise at the point of sale:
• Courses — you may request a refund within 14 calendar days after purchase, provided you have accessed no more than 25% of the course. After that period, course purchases are nonrefundable.
• Workshops — you may cancel for a full refund at least 7 calendar days before the scheduled workshop. Between 7 days and 48 hours before the workshop, you may request one transfer to another available workshop of equal value. Cancellations made less than 48 hours before the workshop and no-shows are nonrefundable and nontransferable.
• Coaching — individual coaching sessions that have been completed, missed, or cancelled with less than 24 hours' notice are nonrefundable. If you purchase a coaching package and decide to end it, we will refund amounts paid for unused sessions. Any session properly treated as used under these Terms is not included in the refund.
• Group coaching — you may cancel your enrollment for a full refund at least 7 calendar days before the program's first scheduled session. Cancellations made less than 7 days before the first session are nonrefundable. Once the program begins, fees are nonrefundable, including for sessions you do not attend. If we cancel the program, we will refund the amount you paid. If we end your participation for a reason other than your breach of these Terms, we will refund the unused portion of what you paid.
Payment plans — if you choose a payment plan for a group coaching program (if one is available), the payment plan is a method of paying the program's total price and does not create a month-to-month subscription. Once the program begins, you remain responsible for all scheduled payments, even if you stop participating.
We retain discretion to make exceptions in unusual circumstances.
8. Workshops and live sessions
Workshops happen on set dates. Unless stated otherwise at the point of sale:
• Your place — registration is personal and admits one person. Tell us in advance if you need to send someone in your place and we will accommodate it where we reasonably can.
• If we reschedule — you may attend the new date, transfer to another workshop, or receive a refund of what you paid for it.
• If we cancel — we may cancel a workshop that does not reach minimum enrollment or that we cannot run for reasons outside our control. If we cannot offer an alternative you accept, we refund what you paid for it.
• If you cannot attend — see our refund terms. A missed session is not automatically refundable or transferable.
• Recording — we may record a workshop and will tell you before it starts. You may not record any part of a workshop yourself, in any format, without our written permission.
• Other participants — in a group session, others will see your name and hear what you share. Please share only what you are comfortable sharing in a group, and treat what others share as confidential. We ask this of everyone, but we cannot guarantee every participant will honor it.
• Conduct — we may remove anyone who is disruptive, abusive, or in breach of these terms, without refund.
9. Coaching sessions
Unless we agree otherwise in writing:
• Scheduling — sessions are booked through our scheduling tool, subject to availability, and held by video or phone. You are responsible for attending on time.
• Cancellation and rescheduling — at least 24 hours' notice. Sessions missed without that notice may be treated as used.
• Between sessions — you are welcome to contact us with administrative questions. Coaching support outside scheduled sessions is not included unless your program says it is.
If we need to reschedule — we may do so for illness, emergency, or other unforeseen circumstances, with as much notice as we can give.
10. Confidentiality
We treat what you share with us as confidential and will not disclose it except with your permission or where the law requires.
We may also disclose where we believe in good faith that doing so is necessary to prevent imminent harm to you or someone else. We are not clinicians, we make no clinical judgments, and this is permission to act in an emergency rather than an undertaking to monitor your wellbeing.
Coaching is not a legally privileged relationship. It does not carry the protections of therapist-client or attorney-client privilege. You also acknowledge that email, video, and other electronic communication carry inherent privacy and security risks.
11. Our materials
Everything we provide — videos, text, exercises, frameworks, tool names, workbooks, handouts, slides, images, recordings, and the arrangement of all of it — is owned by or licensed to The Committee LLC and protected by copyright and trademark law.
When you buy a course or workshop, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use those materials for your own personal and professional development, for the access period you purchased. You may print or save them for your own use. You may not:
• share, sell, rent, sublicense, or give away your access or the materials
• copy or distribute the materials to anyone else, including within your organization
• record, transcribe, screenshot for distribution, or republish any part of the materials or of a live session
• use them to build, teach, or market a competing course, program, or product
• use them, in whole or in part, to train a machine-learning or artificial-intelligence system
• remove or obscure any copyright or ownership notice
12. What you write
Our workbooks, journals, and exercises are for you to complete privately. What you write in them is yours, and we claim no ownership of it.
If you send us content — a testimonial, a message, a post in a community space — you grant us a non-exclusive, worldwide, royalty-free license to use it in connection with our services. We will not use your name or identifying details in marketing without your permission.
13. Acceptable use and your account
You agree not to use our services unlawfully, attempt unauthorized access to our systems or another user's account, disrupt or overload our site, scrape it by automated means, impersonate anyone, or harass or abuse anyone in a space we operate.
Accounts are for one person. You are responsible for keeping your login details confidential and for activity under your account. Tell us promptly at info@coaching-humans.com if you believe it has been used without your permission.
14. Third-party services
Our site links to and integrates with services we do not control, including hosting provider, payment processor, scheduling provider, and video platform. We are not responsible for them, and your use of them is governed by their own terms.
15. Disclaimer of warranties
Our site, materials, and services are provided “as is” and “as available.” To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure. Some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.
16. Limitation of liability
To the fullest extent permitted by law, The Committee LLC and its members, officers, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business, or goodwill, arising out of or relating to your use of our site, materials, or services.
Our total liability for any claim will not exceed the amount you paid us in the twelve months before the event giving rise to it.
Nothing here excludes or limits liability that cannot lawfully be excluded, including for fraud, willful injury, violation of law, or death or personal injury caused by negligence.
17. Indemnity
You agree to indemnify and hold harmless The Committee LLC and its members, officers, employees, and contractors from any claim, loss, liability, or expense — including reasonable legal fees — arising from your breach of these terms, your misuse of our site or materials, or your violation of any law or third-party right.
18. Termination
You may stop using our services at any time. We may suspend or terminate your access if you breach these terms, if the law requires it, or if we discontinue the service. Where we end an engagement of our coaching services for a reason other than your breach, we refund any unused prepaid sessions or the unused portion of what you paid. Sections that should survive by their nature — our materials, confidentiality, disclaimers, limitation of liability, indemnity, and governing law — do survive.
19. Force majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including illness, natural disaster, power or platform outage, network failure, labor disruption, epidemic, or government action. Where such an event prevents a workshop or session, we will reschedule it or refund the unused portion of what you paid.
20. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and we each consent to the jurisdiction of those courts.
Before starting any formal proceeding, please contact us at info@coaching-humans.com and give us 30 days to resolve the matter informally.
21. Changes to these terms
We may update these terms. When we do, we will change the “Last updated” date above, and for material changes we will give at least seven days' notice by email or a notice on the site. Continuing to use our services after that means you accept the updated terms.
22. General
These terms, with our Privacy Policy and Cookie Policy, are the entire agreement between you and us about your use of our site and services. No oral statement or representation modifies them. If any provision is unenforceable, the rest remains in effect. If we do not enforce a provision, that is not a waiver of our right to do so later. You may not assign these terms; we may assign them in connection with a merger, acquisition, or sale of our business.
23. Contact
The Committee LLC
info@coaching-humans.com